Tiếp tục với đoạn hội thoại thứ 13:
The Customer Is Always Right
Xem toàn bộ video tiếng Anh tại:
https://goo.gl/sVNbr6
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Script
A: I realize that I hate my job.
A: I always have to treat customers like royalty.
B: Even when the customer is wrong?
A: At my job, the customer is always right.
B: Tell me a bad experience you had.
A: A customer dropped his drink on me once.
B: And then what happened?
A: He started getting mad at me!
B: That is so unreasonable.
A: Then, my manager told me to apologize.
B: You should quit.
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